In the event of an unforeseen event, how do I cancel my reservation?

All cancellation requests must be made in writing, preferably by email to: resa@valloire.com
Cancellation fees apply depending on the cancellation date:
  • Up to 31 days before your arrival: cancellation free of charge
  • From 30 to 15 days before the start of your stay: 25% of the cost of the stay (except tourist residences)
  • From 14 to 8 days before the start of your stay: 50% of the cost of the stay (except tourist residences)
  • 7 days or less before the start of your stay: 100% of the cost of the stay (except tourist residences) 
To avoid these fees, you can purchase cancellation and interruption insurance (4% of the accommodation cost) at the same time as your reservation. We recommend purchasing this insurance. This optional cancellation insurance must be purchased at the time of booking, before paying the deposit.
For more information, click on the following link: our general terms and conditions of sale
In all cases, the booking fees and insurance premium are retained.